Frequently asked questions
Please check this FAQ first before contacting us.
Hot Topics
- MY ACCOUNT
- ORDERING
- SHIPPING & DELIVERY
- WARRANTY & SERVICING
- PRODUCT INFO & AUTHENTICITY
- CUSTOM & CORPORATE ORDERS
My account
1. How do I create an account with Khanzada Stock Supplies?
Creating an account is simple and allows you to track your orders easily. Click the user icon at the top of our website and follow the prompts to register. Having an account ensures faster checkouts for future purchases of men’s or women’s watches and lets you view your order history.
2. What should I do if I forget my account password?
What should I do if I forget my account password? If you cannot remember your password, simply click the “Lost your password?” link on the login page. We will send an email to your registered address with instructions to reset it securely. This ensures you regain access to your profile and saved wishlists without delay.
SHIPPING & DELIVERY
1. Do you offer nationwide watch delivery across Pakistan?
Yes, we provide reliable nationwide watch delivery Pakistan-wide. whether you are in Karachi, Lahore, or a remote area, we ensure your package arrives safely. We use tamper-proof packaging to protect your premium custom or standard timepiece during transit so it reaches you in perfect condition.
2. How long will it take to receive my order?
For customers in Islamabad and Rawalpindi, delivery is often same-day or next-day. For other cities across Pakistan, standard delivery typically takes 2 to 4 working days. We will provide a tracking number so you can monitor your shipment’s journey right to your doorstep.
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1. What kind of warranty comes with my purchase?
We stand by the quality of our products. Most watches purchased from Khanzada Stock Supplies come with a warranty covering movement and manufacturing defects. We are committed to your satisfaction and will repair or replace qualifying items to ensure your timepiece remains reliable.
2. Do you offer watch battery replacement in Islamabad?
Yes, we provide comprehensive after-sales care. You can visit our showroom for professional watch battery replacement Islamabad, strap adjustments, and polishing services. We treat every watch with care, ensuring it is serviced correctly to maintain its water resistance and longevity.
PRODUCT INFO & AUTHENTICITY
1. Are your luxury and sports watches authentic?
Absolutely. We guarantee that every sports, fashion, and luxury watch we sell is 100% authentic. We source our inventory strictly to ensure quality and legitimacy. When you shop with us, you are investing in genuine products backed by our reputation as a trusted local retailer.
2. What styles of watches do you carry?
We offer a diverse range to suit every taste. Our catalog includes rugged sports watches, elegant couple watches for anniversaries, trendy fashion pieces, and durable casual watches for daily wear. We curate our selection to ensure we have the perfect style for every customer.
3. Can I visit a showroom to buy watches in Islamabad?
Yes, we invite you to visit the Khanzada Stock Supplies showroom in Islamabad. Viewing our collection in person allows you to feel the weight and quality of the materials before buying. Our staff is ready to offer expert advice and help you find the perfect fit.
CUSTOM & CORPORATE ORDERS
1. How can I order premium custom watches in Pakistan?
We specialize in creating unique timepieces. To order custom watches Pakistan residents love, simply contact us to discuss your vision. You can select specific dials, cases, and straps. Our team will guide you through the design process to create a personalized watch that is truly one-of-a-kind.
2. Do you handle corporate gifting and bulk orders?
Yes, we offer specialized services for corporate gifting. We can provide bulk orders of men’s or women’s watches, often with options for custom branding to suit your company’s needs. It is an excellent way to reward employees or impress clients with a premium, lasting gift.
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